US-headquartered bank Citi has appointed Minh Ngo as its country officer and banking head for Vietnam as well as the general director of its Ho Chi Minh City branch, becoming the first Vietnamese national to assume the role of Citi country officer since the bank began operating in the country more than three decades ago.

In her new role, Ngo will act as the bank’s most senior representative in Vietnam and the unified face of the franchise in the local market. She will be responsible for leading its strategy across all client segments and product lines, both domestically and internationally, to ensure the bank, it says, “remains the preeminent banking partner for clients operating in Vietnam”.

Ngo will hold direct accountability for the financial performance of the banking business, ensuring it delivers the full value of its global network to clients while deepening strategic partnerships across the corporate and institutional banking ecosystem. She will lead regulatory engagement, oversee legal entity governance and drive the execution of the bank’s global transformation initiatives in Vietnam.

Additionally, Ngo will be responsible for maintaining a strong risk and control environment, the bank points out, “ensuring the highest standards of governance, compliance and conduct to safeguard its reputation locally. Ngo’s appointment underscores the bank’s long-term commitment to Vietnam and highlights the increasing strategic importance of the Vietnamese market within its Asia South cluster.”