Ant International, a global digital payment and financial technology provider headquartered in Singapore, is ramping up efforts to leverage artificial intelligence (AI) technologies to enhance and secure millions of daily cross-border transactions for merchants across over 200 global markets.
“Integration of AI into the processing of cross-border transactions is of critical importance to further strengthening global trade and commerce, especially for SMEs who up to now can't afford real-time global settlement services. In deploying AI in merchant services, enhanced fraud detection and prevention against new scamming schemes like deepfaking, is as important as, if not more important than, increasing operational efficiency,” says Yang Peng, chief executive officer of Ant International.
The four Ts vision of Ant International.
AI-powered FX model to reduce costs
Leveraging AI, Ant International can now predict currency exchange rates not only on a daily or weekly basis but also on an hourly scale. This advanced AI model, developed over several years, enables precise forecasts for both inbound and outbound transactions, helping merchants reduce transaction costs and allowing them to allocate more resources toward business growth.
The new AI-powered FX model has the capacity to consolidate hundreds of existing models into a single, more accurate system. However, relying heavily on one model to process millions of daily transactions also introduces risks. “We have safeguards in place to ensure human intervention if discrepancies arise between the new and old models. We avoid having blind faith in AI, maintaining checks to uphold accuracy, ” says Yang.
AI-powered e-KYC to combat deepfake
Advancements in generative AI, particularly deepfake technologies, are posing significant security challenges for financial institutions, as these sophisticated forgeries are increasingly difficult for humans to detect. To counteract AI-assisted cyberattacks, Ant International has developed an anti-deepfake e-KYC (electronic know-your-customer) tool over two years. This tool has an interception success rate exceeding 99%, according to Yang.
AI is being deployed across the four major business pillars of Ant International.
New partnerships at SFF
During the Singapore Fintech Festival (SFF), OCBC and Ant International signed a memorandum of understanding to focus on achieving 24/7 real-time transactions between Singapore and Malaysia, via Ant International’s Whale platform using AI and innovations to improve the efficiency and transparency of such transactions.
PayPay, Japan's top QR payment operator, announced an expanded partnership with Alipay+, Ant International’s cross-border mobile payment and digitalization technology solution. The partnership broadens PayPay’s merchant coverage network across Japan to provide foreign tourists their preferred payment services via domestic e-wallets.
Top photo: Ant International CEO Yang Peng says dedicated focus on AI innovations will be key to driving success in cross-border payments and financial services at a panel discussion during the 2024 Singapore Fintech Festival.